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Troubleshooting
19
Problem Possible cause Solution
LINK light (A-3, B-3) Parent unit:
does not light at all. Power adapter (B-14) not Connect power adapter (B-14) to
plugged in. wall outlet.
Unit not turned on. Press and hold On/Off button (y)
(B-6) for two seconds.
Batteries are low. Recharge batteries (B-12).
Batteries are empty. Replace batteries (B-12).
Baby unit:
Power adapter (A-14) not Connect power adapter (A-14) to
plugged in. baby unit.
Connect power adapter (A-14) to
wall outlet.
Unit not turned on. Press and hold On/Off button (y)
(A-1) for two seconds.
Batteries are low. Replace batteries (A-12).
LINK light (A3, B-3) Units out of range. Decrease distance between units
flashing red/alarm (see ‘Technical specifications).
beeping on parent unit.
Baby unit batteries are low. Replace batteries (A-12).
Parent unit batteries are low. Recharge batteries (B-12).
Parent unit batteries are empty. Replace batteries (B-12).
Units cannot establish connection, Try solving the problem by using
even when close to each other. the factory initialization mode.
See chapter ‘Factory initialization
mode’
No power on one of the units. Press On/Off button (A-1, B-6)
for two seconds.
Charging time of parent Parent unit switched on during Switched off parent unit (B-6).
unit batteries exceeds charging.
16 hours.
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