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Only replace the adapter of the parent unit with an adapter of the original type. You can order a
new adapter from your dealer or a Philips service centre:
SBC CS0920/00W (EU/SGP only)
SBC CS0920/05W (UK only)
9VD200 (AU/NZ only)
Do not throw away the appliance with the normal household waste at the end of its life, but
hand it in at an ofcial collection point for recycling. By doing this, you help to preserve the
environment (Fig. 11).
Batteries contain substances that may pollute the environment. Do not throw empty
batteries away with the normal household waste, but hand them in at an ofcial collection
point. Always remove the batteries before discarding the appliance or handing it in at an
ofcial collection point. (Fig. 12)
If you need service or information or if you have a problem, please visit the Philips AVENT website
at or contact the Philips Consumer Care Centre in your country (you
can nd the phone number in the worldwide guarantee leaet). If there is no Consumer Care
Centre in your country, go to your local Philips dealer.
This chapter lists the questions most frequently asked about the appliance. If you cannot nd the
answer to your question, contact the Customer Care Centre in your country.
Question Answer
Why is the power-on
light not on?
Perhaps the appliance plug has not been inserted properly into the
socket on the unit, or perhaps the adapter has not or not properly been
inserted into the wall socket.
You may also have forgotten to switch on the units. Press the on/off
button on the baby unit and turn the volume control on the parent unit
downwards to switch on the units.
If you operate the units on batteries, the batteries may be low. In that
case, replace the batteries.
Why does the power
on light ash red?
You are operating the unit on batteries and the batteries are low.
Replace the batteries.
Why does the parent
unit produce a high
pitched noise?
The units are too close together. Move the parent unit at least 1 metre/3
feet away from the baby unit. If this does not help, the volume is too
high. Turn the volume control to a lower volume.
Why is there no
sound coming from
the parent unit?
Check if the volume is set high enough. If the volume is too low, turn the
volume control to a higher volume. Also check the microphone
sensitivity of the baby unit.
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ENGLISH 11