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Troubleshooting
16 313879B
Troubleshooting
Problem Cause Solution
Kettle pilot burner does
not ignite or does not
remain ignited
Low or empty LP-gas tank Replace with full tank.
Gas supply hose not connected to tank Connect gas supply hose.
LP-gas tank shut-off valve closed Open LP-gas tank shut-off valve.
Manual gas shut-off valve closed Open manual gas shut-off valve.
Gas lines leaking or disconnected Check for gas leaks. Connect and tighten
fittings.
Kettle gas safety valve knob not in correct
position
Turn knob to “PILOT” position and fully
push in (see Operation manual).
Not providing adequate time for thermopile to
heat up
See Operation manual.
Kettle pilot igniter has weak battery Replace part (see Parts manual).
Kettle pilot electrode gap incorrect Adjust gap (see page 7).
Incorrect flame length and/or gas pressure Adjust flame and pressure (see Repair
manual).
Strong wind blowing flame out
Move ThermoLazer
™
out of strong winds.
Make sure burner view ports are closed.
Burner and/or gas lines plugged Unplug holes and lines. Isolate all gas reg-
ulators if clearing line with forced air (see
page 5).
Kettle gas safety valve not functioning cor-
rectly
Replace part if it fails diagnostic test (see
page 5).
Thermopile not functioning correctly Replace part if it fails diagnostic test (see
page 8).
Kettle pilot electrode ground wire not correctly
connected
Clean connections and retighten. Replace
ground wire if damaged.
Kettle pilot electrode lead wire has a short Replace part (see Parts manual).
Kettle pilot igniter not functioning correctly Replace part (see Parts manual).
Kettle burner regulator not functioning cor-
rectly
Replace part (see Parts manual).