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Voice Recognition Errors (Expert Mode)
Symptom Diagnosis
You do not hear a
“beep” sound after
you say the dog’s
name.
You hear one “beep”
sound after you say
the dog’s name;
but do not hear two
“beep” sounds
after you say the
command.
• P.P.T. power has shut-off and power L.E.D. is not lit. Press any
Command Button or the P.P.T. Large Cover.
• The L.E.D. on the mouthpiece is not pointed toward the
glowing L.E.D. on the dog’s head. Be sure the L.E.D. on the
mouthpiece is not twisted and is in direct line with the L.E.D.
on the dog’s head.
• The P.P.T. did not recognize the voice because it was “too
soft”. Make sure the microphone is approximately 1
1
/2"- 2"
from your child’s mouth.
• Your child did not program the name. Please refer to page 8 to
program a new name.
• Your child is not using the same name programmed. Open the
Program Switch Door on the P.P.T. and slide the Program
Switch to Trainer 1 or Trainer 2. Press the Name Button and
check which name is programmed.
• Your child is not saying the name the same way it was original-
ly programmed. Open the Program Switch Door on the P.P.T.
and slide the Program Switch to Trainer 1 or Trainer 2. Press
the Name Button to hear how the name was programmed.
• Your child does not need to say the dog’s name in this mode.
With the Large Cover on the P.P.T. closed, simply press the
Large Cover, wait for a “beep” sound, release the Large
Cover and then speak the desired command.
• The P.P.T. did not recognize the voice because it was
“too soft”. Make sure the microphone is approximately
1
1
/2"- 2" from your child’s mouth.
• The L.E.D. on the mouthpiece is not pointed toward the
glowing L.E.D. on the dog’s head. Be sure the L.E.D. on the
mouthpiece is not twisted and is in direct line with the L.E.D.
on the dog’s head.
• Your child did not program the command. Please refer to page
10 to program a voice command.
• Your child is not using the same command programmed. Turn
dog power off. Open the Program Switch Door on the P.P.T.
and slide the Program Switch to Trainer 1 or Trainer 2. Press
the desired Command Button and check what has been
programmed.
• Your child is not saying the command the same way it was
programmed. Turn dog power off. Open the Program Switch
Door on the P.P.T. and slide the Program Switch to Trainer 1
or Trainer 2. Press the desired Command Button to hear how
the command was programmed.
• Your child did not wait for the “beep”sound before saying the
command. Be sure to wait for the “beep”sound.
• Your child waited too long (more than three seconds) after the
“beep”sound. Make sure your child says the command within
three seconds after the “beep”sound.