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Tips and Troubleshooting
Troubleshooting
Problem: The harness cannot be adjusted to its full height.
Possible Solution: Check the seating position where the child seat
is installed. The vehicle head restraint may obstruct the path of the
child seat harness height adjuster. Remove or raise the vehicle head
restraint and try adjusting the harness height again.
Problem: The harness is hard to adjust.
Possible Solution: The yoke may be caught on the Versa-Tether
®
webbing or other component of the child seat. Remove the obstruction
and try adjusting the harness again. Always store the Versa-Tether in
the pouch provided when not in use. When the Versa-Tether is in use,
always secure excess webbing in the elastic strap. See pages 24 – 27.
Possible Solution: The vehicle seat back may hinder harness
adjustment. Ensure the child seat base is flat on the vehicle seat.
Possible Solution: The harness may be at maximum or minimum
height, the harness may be too tight to adjust, or the child’s weight
may be pressing against the head pad. Check for and correct all of the
above where necessary and try adjusting the harness again.
Problem: The adjuster strap is fraying at the sides.
Possible Solution: Pull the harness adjuster strap up and away from
the child seat to tighten. Do not pull sideways. Doing so may cause the
harness adjuster strap to fray at the sides. See page 55.
Problem: The buckle will not fasten with a click after each tongue
is inserted.
Possible solution: There may be debris in the buckle mechanism.
Clean the buckle as shown on pages 62 – 63 and try fastening the
buckle again.
Please contact Consumer Services at 1.888.427.4829 if you have an
issue not listed here.