48 DBS 576 (USA), Revised 6/11/98 576-13-700
Chapter 3. System Features Section 700 - Operation
Considerations
• If a member of the hunt group has Do-Not-Disturb (DND) or Call Forwarding - All set, that
phone is temporarily removed from the hunt group.
• If a member of the hunt group has Call Forwarding - Busy set and the extension is busy, the call
goes to the next phone in the hunt group.
• If all members are busy for the duration of the busy queuing timer, the call can be forwarded to
another hunt group or another extension.
• A hunt group can contain both real extensions and virtual extensions. If virtual, several phones
can be made to ring at the same time.
• The pilot number for a hunt group is flexible (i.e., any extension number can be designated as the
pilot [not a real extension]).
• Hunt groups support the following call types:
• Direct Inward Dialing (DID) / Dialed Number Identification Service (DNIS) / Direct
Dial Inward (DDI)
• Direct Inward System Access (DISA)
• Extension calls
• Private network attendant calls
• Call forward incoming
• Call forwarded to Attendant Hunt Group
Internal Hold Tone
Description
If a Music-on-Hold (MOH) sound source is unavailable, a periodic hold tone generated internally in
the System can be provided to a caller. For more information, see “Music-on-Hold” on page 50.
Hardware Requirements
•N/A
Related Programming
• FF1: MOH Assignment
Considerations
•N/A
MCO Tenant Group
Description
When the System is configured for tenant operation, MCO Tenant Group determines which trunks
groups are used for incoming and outgoing calls.
