Personalizing Your Phone
Page 16 Mitel
®
8560/8660 Phone User Guide – Issue 14, May 2010
Default Feature Codes
The following table lists default feature codes.
2
If your system administrator changes any of the
default codes, you can record the new codes in the “New Code” column for reference.
To delete the characters entered:
Press MUTE to move the cursor to the left and delete the characters entered.
To cancel the feature:
Press
*.
2. These features shown may or may not be enabled for your system.
NOTE
Most of the following feature codes work when your phone is idle. However, if you
are on an active call or if the phone is off-hook, you may need to press
(Special) before you enter the feature code to activate the feature.
Feature Page Code New Code
Account Code – Follow Calls 29 391
Account Code – Optional 29 390
ACD Agent – Log In 55 326
ACD Agent – Log In or Log Out 55 328
ACD Agent – Log Out 55 327
ACD Agent – Wrap-up Terminate 56 329
Activate Door Relay 19 332
Agent Help – Reject 56 376
Agent Help – Request 56 375
Answer Ringing Call 21 351
Automatic IC Call Access – On/Off 22 361
Automatic Trunk Call Access – On/Off 22 360
Automatic Trunk Answer 35 350
Background Music – On/Off 10 313
Barge-in 58 386
Call Forward – All Calls 35 355
Call Forward – If Busy 35 357
Call Forward – If No Answer 35 356
Call Forward – No Answer/Busy 35 358
Call Logging 40 333
Change Language 10 301
Conference 38 5
Default Station 19 394
Directory 28 307
Display Time And Date 34 300
Do-Not-Disturb 51 370
