VTech DM221-2 Baby Monitor User Manual


 
21
Appendix
Troubleshooting (continued)
My parent unit does not play any sound when there is noise from the
baby unit.
Make sure the parent unit is powered up by connecting it to AC power (page(page 5) or to
the rechargeable battery pack provided ( (page 3).
Make sure the power adapter and the parent unit are plugged in correctly and
securely (page(page 5)..
Make sure the parent unit is turned on (page 17) and the speaker volume is not set to
VOLUME OFF (page 17).
The parent unit may be too far away from the baby unit. Move the parent unit closer
to the baby unit (but not less than 3 feet).
If the parent unit is powered by the provided battery pack, make sure there is
sufcient charge. Charge the battery in the parent unit for up to 11 hours.
You may have set the sensitivity level to a very low level. If you do so, the baby unit
will not detect sounds that is too soft or light. You may need to adjust the sensitivity
level to a higher level (page 12).
Other electronic products such as HAM radios and DECT cordless phones can cause
interference with your audio monitor. Try installing your audio monitor as far away as
possible from these types of electronic devices.
Large obstructions may impact the reception. Try to relocate the baby unit, away from
large obstructions such as walls and doors.
Completely remove and install the battery again. Turn on the baby unit and the parent
unit. Allow up to one minute for the parent unit and the baby unit to synchronize.
The light and LOW BATTERY ash on the parent unit.
Charge the battery in the parent unit for up to 11 hours.
Completely remove and install the battery again and use it until fully depleted, then
recharge the battery in the parent unit for up to 11 hours.
If the above measures do not correct the problem, replace the battery.
The battery does not charge in the parent unit or the parent unit battery
does not accept charge.
Make sure the battery is installed in the parent unit battery compartment correctly. The
light on the parent unit should be on.
Completely remove and install the battery again, then charge for up to 11 hours.
If light on the parent unit is not on, refer to The light on the parent unit is off
below.
If the battery is completely depleted, it may take up to 30 minutes to charge the parent unit
before it can be used for a very short time (page 6).
Purchase a new battery. Refer to Parent unit battery installation (page 3) and
Parent unit battery charging (page 6).