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Noise/sound
Why does the video monitor produce a high-
pitched noise?
• The units may be too close to each other. Make
sure the parent unit and the baby unit are at
least 1.5 metres (5 feet) away from each other
and set the volume to a lower level.
• The volume of the parent unit may be set too
high. Decrease the volume of the parent unit.
Can I increase the volume of the lullaby on the
baby unit?
• No, you can’t.
Why don’t I hear a sound/Why can’t I hear
my baby cry?
• The volume of the parent unit may be set too
low or may be switched off. Press the volume
up button to increase the volume level.
• Perhaps you did not remove the protective foil
from the microphone. Make sure all protective
foil has been removed.
• Perhaps you have switched on the voice
activation. If the voice activation is activated, the
video display only switches on when the baby
unit picks up a sound. As long as no sound is
detected, the video display is off to save power.
• Perhaps the video baby monitor is in auto mute.
When the baby unit detects a low sound level,
e.g. the sleeping sound of the baby, the parent
unit automatically mutes the sound output so
that you do not hear this sound. When the
baby starts to cry, the parent unit automatically
switches on the volume again to let you hear
the crying sound.
• The baby unit may be too far away from your
baby. Make sure the baby unit is not further
than 1.5 metres (5 feet) from your baby, but
not closer than 1 metre (3.5 feet) to avoid a
strangulation hazard.
Why does the charging time of the parent unit
exceed 2.5 hours?
• The parent unit may be switched on during
charging. Switch off the parent unit during
charging.
Why do I need to keep the baby unit and its
cord at least 1 metre/3.5 feet from my baby?
• To avoid strangulation with the cord and for
optimal sound detection, always place the baby
unit and its cord at least 1 metre (3.5 feet)
away from the baby.
Indications on the parent unit
Why doesn’t the battery status symbol appear
on the video display of the parent unit when I
start to charge the parent unit?
• It may take a few minutes before the battery
symbol appears on the video display of the
parent unit when you charge the parent for the
rst time or after a long period of disuse.
Why do the battery/power-on light and the
battery symbol on the video display ash red?
• If the battery/power-on light and the
battery symbol on the video display ash
red,the rechargeable battery of the parent unit
is low. Connect the parent unit to the mains to
recharge the battery (see chapter ‘Preparing for
use’).
Why does the parent unit beep?
• If the parent unit beeps while the out-of-
range image appears on the video display, the
connection with the baby unit is lost. Move the
parent unit closer to the baby unit.
• If the parent unit beeps while the battery/
power-on light and the battery symbol on the
video display ash red, the rechargeable battery
of the parent unit is low. Connect the parent
unit to the mains to recharge the battery (see
chapter ‘Preparing for use’).
• The baby unit may be switched off. Switch on
the baby unit.