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Known issues 15
• While executing individual (not automated) firmware updates, the Update button might appear after
clicking the Activate button for a VC-Enet module.
o Ignore the Update button if it persists for more than 3 minutes. If the Update button appears for
more than 3 minutes, then the firmware update failed and should be re-attempted.
o If the Update button is clicked in this state, it reports an error in installation. This error can be
ignored.
• During automated firmware update, if the primary VC module is running the same or a higher
version than the selected firmware update package, and the "Allow firmware downgrades and/or
re-update" check-box is not selected, then only modules with lower firmware than the selected
package are updated. Upon completion of any updates, the firmware update page might display
inaccurate version numbers. To correct the display, select the "Firmware management" link in the left
navigation pane.