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Reference
EN-89
English
Troubleshooting
Problem Cause Action
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No sound is produced when I
press a keyboard key.
1. The VOLUME controller is set to
“MIN”.
1. Rotate the VOLUME controller more
towards “MAX”.
) EN-7
2. Headphones or an adaptor plug is
plugged into one of the PHONES
jacks.
2. Disconnect whatever is connected to the
PHONES jack.
) EN-9
3. Upper 1 icon is off. 3. Touch the Upper 1 icon to turn it on. ) EN-15
4. The “Speaker” SYSTEM
SETTING is off.
4. Turn on the “Speaker” SYSTEM
SETTING.
) EN-74
The pitch of the Digital Piano
is off.
1. Digital Piano tuning is incorrect. 1. Adjust Digital Piano tuning, or turn the
Digital Piano off and then back on again.
) EN-21
2. The Digital Piano’s key setting is
something other than “440.0 Hz”.
2. Change the key setting to “440.0 Hz”, or
turn Digital Piano power off and then
back on again.
) EN-74
3. A non-standard temperament
setting is being used.
3. Change the temperament setting to
“Equal”, which is the standard modern
tuning.
) EN-74
4. Octave shift is enabled. 4. Change the octave shift setting to 0. ) EN-69
Tones and/or effects sound
strange. Turning power off
and then back on again does
not eliminate the problem.
Example:
Note intensity does
not change even though I alter
key pressure.
The “Auto Resume” feature is turned
on.
Turn off “Auto Resume”. Next, turn power
off and then back on again.
) EN-75
I cannot transfer data after
connecting the Digital Piano
to a computer.
— 1. Check to make sure that the USB cable
is connected to the Digital Piano and
computer, and that the correct device is
selected with your computer’s music
software.
) EN-86
2. Turn off the Digital Piano and then exit
the music software on your computer.
Next, turn the Digital Piano back on and
then restart the music software on your
computer.
I cannot record chord
accompaniment data on my
computer.
“Accomp Out” is turned off. Turn on “Accomp Out”. ) EN-79
I cannot store data to a USB
flash drive or load data from a
USB flash drive.
— See “Error Messages”. ) EN-88
Playback stops part way
through while transferring
song data from my computer.
Digital noise from the USB cable or
power cord caused data
communication between your
computer and Digital Piano to be
interrupted.
Stop song playback, disconnect the USB
cable from the Digital Piano, and then
reconnect it. Next, try playing back the song
again.
If this does not solve the problem, quit the
MIDI software you are using, disconnect the
USB cable from the Digital Piano, and then
reconnect it. Next, restart the MIDI software
and then try playing back the song again.
) EN-86
A tone’s quality and volume
sounds slightly different
depending where it is played
on the keyboard.
This is an unavoidable result of the digital sampling process,
*
and does not indicate
malfunction.
* Multiple digital samples are taken for the low range, middle range, and high range of the
original musical instrument. Because of this, there may be a very slight difference in tonal
quality and volume between sample ranges.
PX560-ES-1A.indd 91 2015/06/18 14:53:57