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EN-36
Reference
Troubleshooting
Symptom Action
Included Accessories
I can’t find something that should be here. Carefully check inside all of the packing materials.
Power Requirements
Power will not turned on. • Check the AC adaptor or make sure that the batteries are facing
correctly (page EN-5).
• Replace the batteries with new ones or switch over to AC adaptor
power (page EN-5).
The Digital Keyboard outputs a loud sound and then
suddenly powers down.
Replace the batteries with new ones or switch over to AC adaptor
power (page EN-5).
The Digital Keyboard suddenly powers down after a
few minutes.
This happens when Auto Power Off (page EN-6) is triggered.
Display
The display keeps going out or are flashing. Replace the batteries with new ones or switch over to AC adaptor
power (page EN-5).
On-screen keyboard keys or notes remain on the
display.
A Step Up Lesson is in progress and the Digital Keyboard is waiting
for you to play the next note in the song. To stop this from happening,
cancel the lesson (page EN-23).
Screen contents are visible only from straight ahead. This is dues to production limitations. It does not indicate malfunction.
Sound
Nothing happens when I press any keyboard key. • Adjust the main volume setting (page EN-6).
• Check if something is plugged into the PHONES/OUTPUT jack
(
dp
) on the back of the Digital Keyboard.
• Turn power off and then back on to initialize all Digital Keyboard
settings (page EN-6).
Nothing happens or notes do not play normally when
I play notes on the left side of the keyboard.
Press
bl
to disable chord input in the accompaniment keyboard area
(page EN-28).
Nothing happens when I start an Auto
Accompaniment.
• With rhythms 140, and 142 to 150, nothing will sound until you play
a chord on the keyboard. Try playing a chord (page EN-28).
• Check and adjust the accompaniment volume setting (page
EN-31).
• Turn power off and then back on to initialize all Digital Keyboard
settings (page EN-6).
Nothing happens when I start playback of a built-in
song.
• It takes a little time after you press the button until the song starts to
play. Wait for a moment for the song to start.
• Check and adjust the song volume (page EN-19).
• Turn power off and then back on to initialize all Digital Keyboard
settings (page EN-6).
The metronome does not sound. • Check and adjust the accompaniment volume setting (page
EN-31).
• Check and adjust the song volume (page EN-19).
• Turn power off and then back on to initialize all Digital Keyboard
settings (page EN-6).
Notes keep sounding, without stopping. • Turn power off and then back on to initialize all Digital Keyboard
settings (page EN-6).
• Replace the batteries with new ones or switch over to AC adaptor
power (page EN-5).
CTK2400_A5_x1a_EN_ES.indd 38 2014/02/10 19:12:55