Winegard MV3500T Manual

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Does the unit

lock on the

signal?

No Yes

This troubleshooting guide assumes the user’s familiarity with the MV3500T satellite TV antenna and any re-

ceiver set-up requirements. For any questions please refer to Pages 3-4 in the

MV3500T Operation manual and

Pages 5-8 in the MV3500T Installation Manual. Including: Checking for LNBF Voltage, Proper Dip Switch Set-

tings, Checking for an Unobstructed Sky and Verifying that the unit is Level.

Start

Does the unit

move when you

turn it on?

No Yes

Does the light on

the wall plate

come on?

No Yes

Do you have 12VDC

to wires on back of

switch?

No Yes

Verify that the 12VDC

wires are connected

as shown in the

Installation section of

the manual.

Connect the switch

directly to a good,

fully charged 12VDC

battery.

Does the dish rotate

once and pause slightly

with the LNBF over the

Electronics?

No Yes

Do you have power

getting to the

electronics under

the dome?

Yes No

Is the fuse on the

underside of the

electronics good?

No Yes

Check for a problem

with the power wires

between the switch

and the Dome.

Replace the 7.5

amp Fuse.

Disconnect the

Azimuth motor from

the electronics. Does

this allow it to move?

No Yes

After reconnecting the

Azimuth motor, check

the elevation motor?

No Yes

Replace the

electronics.

Replace the

elevation motor.

Replace the

Azimuth motor.

Does the dish start

moving again?

No Yes

Does the Elevation

motor continue to run

after the unit stops

moving?

No Yes

Check the

elevation limit

switch, is it

connected?

No Yes

Is the GPS antenna

connected to the

electronics?

No Yes

Reconnect the GPS

antenna.

Reconnect the

elevation limit switch.

Check for a damaged

section on the limit

switch wire.

Is the limit switch

wire damaged?

Yes No

Replace the limit

switch wire.

With the power off,

will the Elevation

Drive Screw rotate in

its mounting?

Yes No

Tighten the nut on the

lower end of the drive

screw.

Replace the

Electronics.

Disconnect the

antenna. Is the center

wire of the GPS cable

bent?

No Yes

Is the GPS cable

damaged or pinched

anywhere along its

length?

No Yes

Straighten the

wire and

reconnect the

cable.

Reconnect the

GPS antenna.

Is the GPS antenna

Installing in the open 3

feet from any obstruction?

No Yes

Move the GPS

antenna to an

open area on

the road.

Replace the GPS

antenna.

If the unit still will not

move, leave it on for 10

minutes. If it does not

move again, replace

the GPS Receiver.

Light has burned

out. Replace the

switch if desired.

TROUBLESHOOTING GUIDE FOR

MODELS MV3500T/3535T

Does the dish hit the

rotation limit switch

and change direction?

No Yes

Is the arm being

fully engaged?

No Yes

Check for one and

remove obstruction to

allow arm to engage.

Is the limit switch

connected to the

Electronics?

No Yes

Reconnect the

limit switch.

Are limit wires

damaged?

No Yes

Does the unit change

elevation on its own?

Yes No

Does the unit have

12-18VDC on the

coax connected to

the LNBF?

No Yes

Check the Coax of

every connection until

you find where you are

losing this voltage.

Replace the

Elevation motor.

Is the power con-

nected directly to a

Good, Fully Charged

12VDC battery?

Yes No

Does the Elevation

motor move easily by

hand when the unit is

powered off?

No Yes

Connect the

power directly to

a Good, Fully

Charged 12VDC

battery.

Replace the

Electronics.

Replace

Limit Switch.

Replace limit

switch harness.

Replace

Electronics.