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18.
If none of these Trouble Shooting solutions are successful, contact
our Consumer Service Dept. at 1 (800) 947-3744 for further advice.
Symptom Possible Solutions
Rice is scorched. Check between the Cooking Pot and heating
plate for any foreign substances. Be sure the
area is clean.
Be sure to wash the Cooking Pot after
each use.
Be careful not to add easily-scorched
ingredients such as sugar to the rice
before cooking.
3 Cup Cool-Touch Rice Cooker Use and Care Guide