28 _ troubleshooting
troubleshooting
If you have a problem with your new mp3 player, check for a solution in
this list. If the problem persists, c
ontact Samsung Customer Service at
1-800-SAMSUNG (1-800-726-7864).
PROBLEM SOLUTION
Power will not turn on.
• Power will not turn on if the battery is completely
drained. Recharge the battery and turn the power
on again.
• Press the Reset hole.
Buttons do not work.
• Check if you pressed the right button, then
press again.
• Press the Reset hole.
Power is turning off.
• The power is automatically turned off when the
battery is completely drained. Recharge the battery.
• Your mp3 player will be automatically turned off
when none of the buttons have been pressed for 1
minute in the pause mode.
Turn on the Player.
Battery life differs from
what is stated in the
manual.
• The battery life can vary depending on the sound
mode.
• Battery life may be shortened when the player is left
for extended periods in low or high temperatures.
