11
QUESTIONS AND ANSWERS
What is line sharin
?
Line sharing lets you use one telephone line for more than one
purpose. For example, you can use one telephone line for reg-
ular calls, fax or modem transmissions, or calls to your an-
swering machine. Line sharing eliminates the need for
additional lines.
How does m
AFX-400 know that it’s a fax machine call-
in
?
When the AFX-400 answers a call (office mode) it listens for a
fax alert (CNG) tone. The CNG tone is a beep every three sec-
onds that most fax machines send to alert the receiving fax
machine.
How does m
AFX-400 know it’s a data modem callin
?
Unlike most fax machines, modems do not send an alert tone.
Modem calls must be routed using transfer codes (see “Using
Transfer Codes” on Page 8) or a distinctive ring service (see
“Using a Distinctive Ring Service” on Page 9).
Can I share m
residential line with m
fax machine?
Yes. You can install the AFX-400 at any modular telephone
jack on the telephone line. To prevent calls on extension
phones from interrupting your fax transmission, we recom-
mend you install a voice data guard (see “Installing an Option-
al Voice Data Guard” on Page 5).
Can I use the AFX-400 on a two-line s
stem?
Yes. The AFX-400 works on a two-line system, but only on the
line it is connected to. It does not alter the operation of the
second line.
Can I still send faxes like I did before I installed the AFX-
400?
Yes. Installing the AFX-400 does not affect outgoing fax oper-
ation.
Is there an
special information I need to know about re
ceivin
faxes from a fax machine that uses auto-dial?
Yes. Auto-dialing fax machines must connect with the receiv
ing fax machine usually within about 35 seconds. Otherwise
the transmission ends. This means the combined number o
rings between the answering machine and your fax machine
fax modem should not exceed five rings. For safety’s sake, al
ways set your fax machine/fax modem to its lowest ring dela
and/or ring number setting. Also, if you frequently receive fa
calls from overseas, you must allow extra time for the call t
connect (which means using an even lower number of com
bined rings).
Does the AFX-400 work with an answerin
machine tha
has a toll-saver feature?
Yes. In home mode, the toll saver will function normally an
you will not be charged for the call if you hang up before th
answering machine answers. But when the AFX-400 is in of
fice mode, it answers the call. Therefore, you will not save th
toll and you will be charged by the phone company when dial
ing from pay phones and long distance.
Does the AFX-400 work with Call Forwardin
?
No. If you have forwarded your phone to another number, in
coming fax calls never reach your AFX-400 because the call
are switched at the phone company’s central office to the for
warded number.
Does the AFX-400 work with Call Waitin
?
Yes, but the Call Waiting signal might distort an incoming o
outgoing fax or data transmission. Some telephone system
let you temporarily turn off the call-waiting feature by dialing
special code. You might want to do that if you send or expec
to receive an important fax call. Ask your phone company if i
offers this feature.
