5. Troubleshooting
If you have a problem that is not listed or that you cannot
correct, call Monarch Service at the number listed on the back
of this manual.
Problem Corrective Action
Display is blank after turning
the machine on.
Turn off the machine and make
sure the power cord is properly
plugged into the printer and a
115V receptacle. Check the fuse
and replace it if necessary. Refer to
Chapter 4, "Replacing the Fuse." If
the problem continues, call
Monarch Service at the number
listed on the back of this manual.
Machine continuously feeds
supplies without printing.
Turn off the machine and check the
supply path. Make sure the supply
goes through the supply sensor and
the supply guide touches the top
edge of the supply.
Be sure the supply roll is loaded
correctly on the supply roll platter.
Printed data wraps around
or is partially lost.
Load the correct supply size.
Printed data becomes
misaligned.
Make sure the supplies are loaded
correctly.
The printer does not print. Load the ribbon.
Make sure you have "direct"
supplies loaded if you are printing
without a ribbon.
Load the correct supply size.
Troubleshooting
5-1
