53
Technical
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
Maintenance / Licence
FAQs
FAQs
White spots or shadow images
(noise)
Check the position, direction, and
connection of the aerial.
Neither image nor sound is
produced
Is the TV in “AV mode”?
Is the mains lead plugged into the
socket outlet?
Is the TV turned On?
Check Picture Menu (p. 24) and
volume.
Check all required cables and
connections are firmly in place.
An error message appears
Follow the message’s instructions.
If the problem persists, contact your
local Panasonic dealer.
“VIERA Link” function
does not work and an error
message appears
Confirm the connection.
Turn the connected equipment on and
then switch the TV on. (p. 41)
Permanently lit spots on screen
Due to production process involved in this
technology this may result in some pixels which are
permanently lit or unlit. This is not a malfunction.
Contrast is reduced
Contrast is lowered in the following conditions
without any user operation for a few minutes:
• no signal in AV mode
• selected locked programme
• selected invalid programme
• displayed menu
• Thumbnail or still picture in SD Card mode
Problem Actions
Screen
Chaotic image, noisy
Change the setting of “P-NR” in the Picture Menu (to remove
noise) (p. 24).
Check nearby electrical products (car, motorcycle,
fluorescent lamp).
No image can be displayed
Is “Colour” or “Contrast” in the Picture Menu set to the
minimum? (p. 24)
Blurry or distorted image
(no sound or low volume)
Reset channels (p. 30, 31).
Unusual image is displayed
Turn off the TV with Mains power On / Off switch, then turn
it on again.
“Shop” appears on screen
at switch on
“Shop” was selected in “Auto Tuning” (p. 12).
Reset all settings in “Shipping Condition” (p 34), then select
“Home” in “Auto Tuning” (p 12).
