The brew unit or waste unit could not be pulled from the machine.
Possible fault Solution
–
The brew unit is not in the correct
position.
–
The door was opened during
grinding or brewing.
–
Close the door. The brew unit
automatically gets into the correct
position.
No crema has formed or it is "different".
Possible fault Solution
–
Check if the grind setting is too
coarse or too fine.
–
Check what temperature range the
coffee type is set. If the temperature
is too high, there are black areas in
the crema.
– Some coffee types produce too
much crema when the coffee /
espresso temperature is set to the
maximum and the amount of ground
coffee is too much.
–
Adjust the grind setting.
–
Lower the temperature and amount
of ground coffee. See "Settings".
– The coffee is not fresh enough.
– The coffee is unsuitable for use in
this machine.
– The coffee dispensers are set too
high.
The message "Push water container in as far as it will go" appears
Possible fault Solution
No water is dispensed.
–
The water tank is not inserted
properly. Take it out and reinsert
correctly.
–
The water tank was not filled
correctly during the descaling
process. Fill the water tank up to the
correct mark.
–
If the message still appears contact
Technical Service.
Frequently asked questions
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