Make sure Squeezebox Server is running.
Windows: Click on the Squeezebox
Server icon in the system tray. Select
tab, if the status indicates that the server is not running, click
party firewall such as Trend Micro, Norton, McAfee or OneCare,
related to your specific firewall.
If your firewall is not covered by our Knowledge Base, add exceptions for three
ports as follows: port 3483 UDP, port 3483 TCP, and port 9000 TCP.
information on how to make this change
in your firewall software, search the internet for “exceptions, ports, <
your firewall application name
technical support for your firewall software.
Confirm that Squeezebox Radio is connected to the same
network that Squeezebox Server is connected to. If
there are multiple networks available, the computer might be connected to one network (using an Ethernet or
wireless connection), while Squeezebox Radio
set to connect to a different network.
etwork uses multiple routers or Voice over IP (VOIP) or you’re on a corporate network that has a complex
or segmented network configuration, ensure that your computer and Squeezebox Radio are on the same network
segment. This allows Squeezebox Radio to aut
omatically connect to Squeezebox Server on your computer.
Make sure Squeezebox Server is looking in the correct location for your music:
Windows: Click on the Squeezebox
Server icon in the system tray. Select
Browse to and click on the music and playlist folders that you would like to
Squeezebox Server will scan your computer an
d index your selections into the music library.
my personal music collection
If you can’t connect to your music from your Squeezebox, it could mean that Squeezebox Radio cannot locate your
computer. Check the following items for the cause of th
is installed and running.
Determine whether your firewall is causing an issue.
Make sure your network environment is no
t causing an issue with subnets
or network segments. Issues can occur
etworks are serving different IP schemas
You have a VLAN (Virtual Local Area Network) and are serving different subnets for Wired and Wireless
You are connecting Squeezebox Radio to a network other than yours
During normal operation, if Squeez
on a computer that’s part of
your wireless network, your
computer’s name will be displayed in the
menu on Squeezebox Radio.
: If you have named your music library in Squeezebox Server at
Control Panel > Music Library
that will appear when you select
from the home menu at your Squeezebox.
If you’ve successfully completed the setup and your music collection won’t play on Squeezebox Radio, the issue could be
the file format of the music.
To allow your Squeezebox to locate and connect to your computer, make sure that
