12. Appendix
GB54
User’s Manual
10. Cannot watch pay channels.
• Check in the menu that you have a valid and working subscription to the channels you wish to view.
• Contact your network operator for more information.
12.3 Error Message
Error messagePossible causesWhat to do
No or bad signal
The cable is not connected.
Make sure the cable is connected
correctly.
The cable may be damaged or
defective.
Exchange the cable.
The channel is not broadcasting.
The channel is
scrambled or not
available.
The channel has signal, but no video.
Con rm if the channel is currently on
air.
The channel is deleted by the
broadcasting company.
The channel is for data broadcasting.
The audio is not
available.
The channel has signal, but no audio.
Press the audio button to con rm if the
channel has audio.
No access
No subscription to this channel.
Make sure you are subscribed to the
channel.
No authorization.
If the product has been turned o for
a long time (standby or power o ),
please wait for authorization. It may
take up to 60 minutes.
No card inserted. Smartcard is not inserted. Insert Smartcard.
I
ncorrect card
Wrong Smartcard is inserted. Insert appropriate Smartcard.
Smartcard is not inserted correctly. Pull out the Smartcard and reinsert it.
Smartcard is broken. Replace the Smartcard.
