125
Troubleshooting
In this section
Troubleshooting resources..........................................................................................................125
Server diagnostic steps ...............................................................................................................125
Important safety information......................................................................................................126
Preparing the server for diagnosis ..............................................................................................130
Symptom information.................................................................................................................130
Service notifications ...................................................................................................................131
Loose connections ......................................................................................................................131
Diagnostic steps..........................................................................................................................132
POST error messages and beep codes ........................................................................................148
Troubleshooting resources
The HP ProLiant Servers Troubleshooting Guide provides simple procedures for
resolving common problems as well as a comprehensive course of action for
fault isolation and identification, error message interpretation, issue resolution,
and software maintenance.
To obtain the guide, refer to any of the following sources and then select the HP
ProLiant Servers Troubleshooting Guide.
• The server-specific Documentation CD
• The Business Support Center on the HP website
(http://www.hp.com/support
). You can find the guide by using the navigation
features on the HP website.
• The Technical Documentation website (http://www.docs.hp.com
). Select
Enterprise Servers, Workstations and Systems Hardware, and then the
appropriate server.
Server diagnostic steps
This section covers the steps to take in order to diagnose a problem quickly.
