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Troubleshooting Analysis Guide (TAGs) 3-191
TAG 815: Prints Resulting From Printhead Malfunctions
Error Code: 815
Possible Causes: Additional lines or missing lines on page.
Possible Defects: Printhead assembly
Connectors or wiring
IGS board
1
Turn off the printer and unplug the power cord.
Replace wire harness 46.
Has the problem been resolved?
No: Continue.
Yes: Turn to TAG 002: Check & Problem Resolution.
2
Turn off the printer and unplug the power cord.
Replace the printhead assembly.
Has the problem been resolved?
No: Replace the IGS board, then turn to TAG 002: Check & Problem Resolution.
Yes: Turn to TAG 002: Check & Problem Resolution.