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Chapter 5 Problem Solving 248
Correcting Output Quality Problems
Printer does not
recognize the 5-bin
Mailbox with Stapler.
z Make sure that the 5-bin Mailbox with Stapler has been
configured in the printer driver. See page 56
for more
information on accessing the printer driver.
z Make sure that the cable from the 5-bin Mailbox with Stapler
is plugged into the printer C-link connector. If not, turn the
printer off and plug the cable into the C-link connector, then
turn the printer back on. See page 255
for cabling
configurations.
z Make sure that all bins are properly installed.
z If the printer still does not recognize the 5-bin Mailbox with
Stapler, contact your dealer or authorized HP service
provider.
Printer does not
recognize stapler.
z Check the cable between the printer and the stapler. Make
sure it is properly connected at both ends. See page 255
for
cabling configurations.
Problems with the Optional 5-bin Mailbox with Stapler (continued)
Situation Solution