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Troubleshooting
Reference Guide 6–13
If the Modem Does Not Fax
■ If you are using fax Class 2 in the fax software, try using
Class
1.
■ Close any other communications programs.
■ If you are faxing by printing from an application, make sure
you have selected the fax printer.
■ Try turning off power management features temporarily.
If Excessive Line Current Is Detected
Make sure you are using an analog telephone line (2, 3, or
4
wires). You must not use a digital line. In a hotel, ask for a
data
line.
If the Modem Clicks Repeatedly, But Does Not
Connect
■ Make sure you are using an analog telephone line (2, 3, or
4
wires). You must not use a digital line. In a hotel, ask for
a
data line.
■ Check all cables and connections.
PC Card (PCMCIA) Problems
If the Notebook Does Not Recognize a PC Card
■ Remove and reinsert the PC Card.
■ Restart the notebook. Select Start > Turn Off Computer >
Restart.
■ Try the card in another notebook to see whether the card
functions properly.