Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
Installation
Instructions
Troubleshooting Tips
Problem Possible Causes What To Do
Ice cubes have Ice storage bin needs cleaning. • Empty and wash bin. Discard old cubes.
odor/taste
Food transmitting odor/taste • Wrap foods well.
to ice cubes.
Interior of refrigerator • See Care and cleaning.
needs cleaning.
Small or hollow cubes Water filter clogged. • Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezing Door left open. • Check to see if package is holding door open.
Temperature control not set • See About the controls.
cold enough.
Orange glow in Defrost heater is on. • This is normal.
the freezer
Cube dispenser does not Icemaker turned off or • Turn on icemaker or water supply.
work (on some models) water supply turned off.
Ice cubes are frozen to • Remove cubes.
icemaker feeler arm.
An item is blocking or has fallen • Remove any item that might be blocking, or has fallen
into the ice chute inside the top into, the chute.
door bin of the freezer.
Irregular ice clumps in • Break up with fingertip pressure and discard
storage container. remaining clumps.
• Freezer may be too warm. Adjust the freezer control
to a colder setting, one position at a time, until clumps
do not form.
Dispenser is LOCKED. • Press and hold the Lock Controls pad for 3 seconds.
Water has poor taste/ Water dispenser has not been • Dispense water until all water in system is replenished.
odor (on some models) used for a long time.
Water in first glass is Normal when refrigerator • Wait 24 hours for the refrigerator to completely
warm (on some models) is first installed. cool down.
Water dispenser has not been • Dispense water until all water in system is replenished.
used for a long time.
Water system has been drained. • Allow several hours for replenished supply to chill.
Water dispenser does Water supply line turned • See Installing the water line.
not work (on some off or not connected.
models)
Water filter clogged. • Replace filter cartridge or remove filter and install plug.
Air may be trapped in the • Press the dispenser arm for at least two minutes.
water system.
Dispenser is LOCKED. • Press and hold the Lock Controls pad for 3 seconds.
Water spurting from Newly-installed filter cartridge. • Run water from the dispenser for 3 minutes (about
dispenser (on some models)
one and a half gallons).
Water is not dispensed Water in reservoir is • Call for service.
(on some models) but frozen.
icemaker is working
Refrigerator control setting • Set to a warmer setting.
is too cold.
Before you call for service…
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