A SERVICE OF

logo

106
Chapter 6: Troubleshooting
www.gateway.com
The diskette drive LED is lit continuously
Remove the diskette from the drive. If the light stays on, try restarting your
server.
Turn off your server, then remove the combination drive and push it in
again to make sure the drive is seated correctly. For instructions, see
“Replacing the CD/diskette drive in the Flex Bay” on page 49.
Expansion cards
Your server does not recognize an expansion card
Restart your server.
Make sure that you have installed the necessary software or driver. For
instructions, see the card’s documentation.
Reseat the expansion card and the riser card. For instructions, see
“Installing PCI expansion cards” on page 60.
Hard drive
The hard drive cannot be accessed, or you receive a “General failure
reading drive C” error message
If a diskette is in the diskette drive, eject it and restart your server by
pressing the reset button.
Restart your server by pressing the reset button.
Turn off your server, then remove all hard drives and push them in again
to make sure the drives are seated correctly. For instructions, see “Installing
a hard drive” on page 54.
Run a verification from the SCSI BIOS.
If your server has been subjected to static electricity or physical shock, you
may need to reinstall the operating system.
You receive a “Non-system disk” or “disk error” error message
Eject the diskette from the diskette drive, then press ENTER.
Make sure that your hard drive has an active partition. For more
information, see “The master boot record is corrupted” on page 107.