32 Running the System Diagnostics
www.dell.com | support.dell.com
When to Use the System Diagnostics
If a major component or device in the system does not operate properly, component failure may be
indicated. As long as the processor and the system's input/output devices (monitor, keyboard, and
USB port) are functioning, you can use the system diagnostics to help identify the problem.
Running the System Diagnostics
To run the system diagnostics, you need the
Resource
CD, a USB key, and a system with a CD
drive.
NOTICE: Use the system diagnostics to test only your NAS system. Using this program with other
systems may cause invalid results or error messages. In addition, use only the program that came with
your system (or an updated version of that program).
To run the diagnostics:
1
On a system running Microsoft
®
Windows
®
with a CD drive, insert the
Resource
CD into the
CD drive and a 64-MB USB key into a USB port.
2
Click
Reinstallation utilities
, and then click
Dell PowerVault USB Key Preparation
Utility
to
install the utility.
3
After installation completes, double-click the
Dell PowerVault USB Key Preparation
Utility
icon on the Windows desktop.
NOTE: Always check support.dell.com for diagnostics updates for your NAS system. If an updated
version is available, replace the contents of the diags folder on the USB key with the new files. Do
not modify the existing directory structure.
4
In the
Dell PowerVault USB Key Preparation
Utility
window, click a key in the
Detected
USB Key
list and then click
Prepare USB Key
.
5
When you receive a message that the key preparation is complete, click
OK
.
6
Click the
Safely Remove Hardware
icon on the Windows toolbar and then click
Safely
remove Mass Storage Device
.
7
Remove the key from the system.
8
On the NAS system, change the System Setup settings so that the NAS system boots first
from the
Hard-disk-emulated USB flash drive
.
See your system’s
User’s Guide
for information on how to change the boot order and other
system settings.
9
Insert the USB key into one of the USB ports on the NAS system.
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