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FORM:PSW0901
04/09
LifetimeLimitedWarranty
BreckwellHearthProductswarrantstotheoriginalconsumerpurchaserthattheBreckwellpellet stoveinitsoriginalinstallationisfreefromdefectsinmaterial
andworkmanshipfromtheoriginaldateofpurchaseasfollows:
TIMEPERIOD
A) SteelFabricatedComponents(ExcludingBrickPanel,BurnPot,StirRod,StirRodConnector)….……………..…..….……..………………..…………FiveYears
B) Glass,BrickPanel,BurnPot,StirRod,StirRodConnector(ForThermalDamageOnly)…………….……………………………………………..………….OneYear
C) ElectricalComponents(Control Panel,AugerMotor,Combustion/ConvectionBlowers,Igniter,Thermodisc,AirSwitch)…………….………OneYear
Afterexpirationoftheoriginalwarrantyperiod,anycomponentsmaybepurchasedat10%discountoffmanufacturerssuggeste dlistpriceplusshipping and
handlingcharges,aslongastheoriginalconsumerpurchaserownstheproduct.TheBurnPot,StirRod,andStirRodConnectorareallconsideredconsumable
partsandonly
onereplacementwillbecoveredunderwarranty.
NOTCOVERED
Specificallynotcoveredunderthetermsofthislimitedlifetimewarrantyoranyotherwarranty,areproblemsrelatedtosmokeorcreosote.Smokingis
attributabletoinadequatedraftduetopoordesignofthefluesystemorincorrectinstallationofthefluesystemorimproperinstallationoftheheateritself.
Also
notcoveredare:
1) Removalandreinstallationcosts.
2) Servicecallsfordiagnosisorwarrantyreplacement.
3) Gaskets.
4) PaintedorPlatedSurfaces.
5) Damageordefectscausedbyimproperinstallation,impropermaintenance,misuse,abuse,alteration,accidents,orcircumstancesbeyondBreckwell’s
controlincludingbutnotlimitedtoactsof
nature.
6) Transportationorshippingcosts.
CLAIMPROCEDUREANDPROBLEMRESOLUTION
1) Asthepurchaseryoumustfirstcontactthenearestauthorized Breckwellspecialtydealerandreportanyproblemsordefectsyouareexperiencing.
a. Providedescriptionsofthedefectandanypertinentdataincludingyourcompletecontactinformation,andproofofpurchase.Iftheunit
hasbeeninstalledandusedin
accordancewiththeOwner’sManualsuppliedwithstove,Breckwellwill(attheirsolediscretion)either:
i. Replacethewarrantedpartfreeofcharge(servicechargesorlabornotincluded).
ii. RepairorReplacetheunitfreeofcharge(maybewithaneworrefurbishedunit).
b. Ifthedefect
isofacosmetic(nonfunctional)nature,Breckwellwillbearnoresponsibilityforrepair,thoughsuchcaseswillbereviewedon
anindividualbasis.
c. Ifthedealermustexaminethestoveattheconsumer’sresidence,areasonableservicecallchargemaybeincurredandisthesole
responsibilityofthe
consumer.
d. Iftheunitmustbetransported,thosechargeswillbetheconsumer’sresponsibility.
2) Ifwithinareasonableamountoftimeyouhavenotreceivedsatisfactoryservic efromthedealeryoushouldcontactBreckwell’sTechnicalSupport
Department.Emailisthepreferredmethodofcontactandallcontactinformation
canbefoundonourwebsiteatwww.breckwell.com.
3) Breckwell’ssoleresponsibilityistorepairorreplacethedefectivepartasstatedherein.Installationofthatpartistheresponsibilityofthedealeror
consumer.
LIMITATIONSANDEXCLUSIONS
Breckwellwillnotbeliableforconse quentialorindirectdamagestopropertyorpersonsresultingfromuseofthisproduct.Nootherexpresswarrantygivenand
noaffirmationofBreckwelloritsagentsbyworkoractionshallconstituteawarranty.
Thiswarrantycoversdefectinmaterialsandworkmanshipincovered
componentsprovidedthisproducthasbeenproperlyinstalledandoperatedstrictlyin
accordancewiththeinstructionsinthisowner’smanualandallapplicablelocalcodes.Thiswarrantydoesnotcoverdamageorbreakagecausedbyimproper
handling,misuse,abuse,overfiring,disassembly,unauthorizedmodification orothe rcircumstancesbeyondBreckwell’scontrol.
InstallingnonBreckwell
componentsontotheunitwouldbeconsideredunauthorizedmodificationandwillvoidallwarranties.
AlldisputesrelatingtothiswarrantyshallbetriedbeforethecourtsofTexasintheCountyofTarrant.
Warrantylimitationsmaynotapplyinyourarea.Thiswarrantygivesyouspecificlegal
rights.Youmayalsohaveotherrightswhichmayvaryfromstatetostate.
YOURRESPONSIBILITIES
1) Thisunit,includinganyandallaccessories,mustbeinstalled,operated,andmaintainedinaccordancewithallinstructionsprovidedintheowner’s
manualandanyadditionalcodesorregulationsoflocalauthoritiesorentitieshavingjurisdiction.
2) Youshouldmaintain,asapermanentrecord,yourproofofpurchase(salesreceipt
withserialnumberandcancelledcheckorcreditcardreceipt).
3) ProperlycompleteandsubmittoBreckwellalegiblewarrantyregistrationformwithin10daysofpurchase.Thisformisprovidedwiththestoveand
alsoavailableonourwebsiteatwww.breckwell.com
.
4) Keepthiswarrantyforfuturereference.