CHAPTER 3. OPERATING THE CONSOLE
Releasing Calls
As the previous procedures have shown, you press (Release) to end a call. The following
results always occur:
• Console is disconnected from the called or calling party (or both if they are
connected together).
• Atnd lamp and the display go dark.
• Pos Avail lamp lights (unless another call is coming to the console).
• Call progress tones stop.
• No dial tone heard.
• Console is ready for answering or placing another call.
In the rest of this guide, the normal results of releasing a call listed above will not be
specified again.
Holding Calls
Single-party and multi-party calls can be put on hold at the console. It is possible to have a
held call at each of the six call appearances. You should hold a call if the party (or parties)
may need assistance later or if you expect to reenter the call with information.
To hold a call on the console:
1.
With the call active on a call appearance, press (Hold).
• Hold lamp at the hold button lights.
• Hold lamp at the call appearance button lights.
• Atnd lamp and the display go dark.
• Pos Avail lamp lights.
• You can now place and receive calls on the other call appearances.
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