Appendix
155
Panel Array Mode
The Windows Client
Problem Resolution
Low resolution video in
Panel Array Mode.
Increase the number of panels that are displayed.
When multiple remote users
are logged in concurrently,
some of them only receive a
partial image.
The first user to invoke Panel Array Mode should set it to
display at least 4 panels.
Problem Resolution
The Windows Client won't
connect to the KL9108 /
KL9116.
DirectX 7.0 or higher must be installed on the remote
computer.
The remote computer’s
pointer is out of sync.
1. Use the AutoSync feature (see Video Adjustment,
page 78), to sync the local and remote monitors.
2. If that doesn't resolve the problem, use the Adjust
Mouse feature (see Adjust mouse, page 77) to bring
them back in sync.
3. If the two methods described above fail to resolve the
problem, use the Toggle Mouse Display function (see
page 77).
4. See Additional Mouse Synchronization Procedures,
page 158.
Part of the remote window
is off my monitor.
1. If Keep Screen Size (see page 72) is not enabled, use
the AutoSync feature (see Video Adjustment,
page 78) to synchronize the local and remote moni-
tors.
2. If Keep Screen Size is enabled, you can scroll to the
areas that are off the screen. See the note on page 72
for details.
The remote computer’s
display is rotated 90
degrees.
Enable Keep Screen Size (see page 72).
I cannot run Net Meeting
when the Windows Client is
running.
Enable Keep Screen Size (see page 72).
When I log in, the browser
generates a CA Root
certificate is not trusted, or
a Certificate Error
response.
The certificate’s name is not found on Microsoft’s list of
Trusted Authorities. However, the certificate can be
trusted. See Trusted Certificates, page 149, for details.
