Filter
Top Products
9
Care & Maintenance/Troubleshooting
IMPORTANT NOTE:
Creating and developing Infant Learning products is accompanied
by a responsibility that we at VTech
®
take very seriously. We make
every effort to ensure the accuracy of the information, which forms
the value of our products. However, errors sometimes can occur. It
is important for you to know that we stand behind our products and
encourage you to call our Consumer Services Department at 1-800-
521-2010 in the U.S. or 1-877-352-8697 in Canada, with any problems
and/or suggestions that you might have. A service representative will
be happy to help you.
CARE & MAINTENANCE
1. Keep the unit clean by wiping it with a slightly damp cloth.
2. Keep the unit out of direct sunlight and away from any direct heat
source.
3. Remove the batteries when the unit will not be in use for an extended
period of time.
4. Do not drop the unit on hard surfaces and do not expose the unit
to moisture or water.
TROUBLESHOOTING
If for some reason the program/activity stops working or malfunctions,
please follow these steps:
1. Please turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit ON. The unit should now be ready to play again.
5. If the product still does not work, replace with a new set of batteries.
If the problem persists, please call our Consumer Services Department
at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, and a
service representative will be happy to help you.
For information on this product’s warranty, please call VTech
®
at
1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada.