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TROUBLESHOOTING
If for some reason the program/activity stops working or malfunctions,
please follow these steps:
1. Please turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit sit for a few minutes, then replace the batteries.
4. Turn the unit ON. The unit should now be ready to play again.
5. If the product still does not work, replace with an entire set of new
batteries.
If the problem persists, please call our Consumer Services Departmentat
1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, and a
service representative will be happy to help you.
Note:
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
Troubleshooting
IMPORTANT NOTE:
Creating and developing Infant Learning products is accompanied by a
responsibility that we at VTech
®
take very seriously. We make every effort
to ensure the accuracy of the information, which forms the value of our
products. However, errors sometimes can occur. It is important for you
to know that we stand behind our products and encourage you to call
our Consumer Services Department at 1-800-521-2010 in the U.S. or
1-877-352-8697 in Canada, with any problems and/or suggestions that
you might have. A service representative will be happy to help you.