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9
TROUBLESHOOTING
Please note that if you try to insert or remove a MobiGo
®
cartridge without
fi rst turning the unit OFF, you may experience a malfunction. If this
happens, and the unit does not respond to pressing the ON/OFF buttons,
disconnect the AC adaptor from the main unit or remove the batteries.
Then, reconnect the adaptor, or reinstall the batteries.
TECHNICAL SUPPORT
If you have a problem that cannot be solved by using this manual, we
encourage you to visit us online or contact our Consumer Services
Department with any problems and/or suggestions that you might have. A
support representative will be happy to assist you.
Before requesting support, please be ready to provide or include the
information below:
• The name of your product or model number (the model number is
typically located on the back or bottom of your product).
• The actual problem you are experiencing.
• The actions you took right before the problem started.
Internet: www.vtechkids.com
Phone: 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada
COPYRIGHT NOTICES
Copyright 2014
VTech
®
Electronics North America, L.L.C. All Rights
Reserved.
VTech
®
and the
VTech
®
logo are registered trademarks of
VTech
®
. MobiGo
®
is a registered trademark of
VTech
®
Electronics North
America, L.L.C. All other trademarks are property of their respective
owners.
IMPORTANT NOTE:
Creating and developing MobiGo
®
Touch Learning System products is
accompanied by a responsibility that we at VTech
®
take very seriously. We
make every effort to ensure the accuracy of the information that forms the
value of our products. However, errors sometimes can occur. It is important
for you to know that we stand behind our products and encourage you to
call our Consumer Services Department at 1-800-521-2010 in the U.S., or
1-877-352-8697 in Canada, with any problems and/or suggestions that you
might have. A service representative will be happy to help you.
TECHNICAL SUPPORT/COPYRIGHT NOTICES