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TROUBLESHOOTING
If for some reason the program/activity stops working, then please follow
these steps:
1. Turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit back ON. The unit will now be ready to play again.
5. If the unit still does not work, replace with an entire set of new batteries.
If the problem persists, please call our Consumer Services Department at
1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, and a service
representative will be happy to help you.
IMPORTANT NOTE:
Creating and developing Preschool Learning™ products is accompanied
by a responsibility that we at VTech
®
take very seriously. We make every
effort to ensure the accuracy of the information which forms the value of
our products. However, errors sometimes can occur. It is important for you
to know that we stand behind our products and encourage you to call our
Consumer Services Department at 1-800-521-2010 in the U.S. or 1-877-
352-8697 in Canada with any problems and/or suggestions that you might
have. A service representative will be happy to help you.
Troubleshooting