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ViewSonic
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PJ557DC/PJ559DC/PJ560DC
Limited Warranty
VIEWSONIC
®
PROJECTOR
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under
normal use, during the warranty period. If a product proves to be defective in material or
workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace
the product with a like product. Replacement product or parts may include remanufactured or
refurbished parts or components.
How long the warranty is effective:
North and South America: 3 years for all parts excluding the lamp, 3 years for labor, 1 year for
the original lamp from the date of the rst consumer purchase.
Europe: 3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp
from the date of the rst consumer purchase.
Other regions or countries: Please check with your local dealer or local ViewSonic ofce for the
warranty information.
Lamp warranty subject to terms and conditions, verication and approval. Applies to
manufacturer’s installed lamp only.
All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modied or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, re, water, lightning, or other acts of nature, unauthorized
product modication, or failure to follow instructions supplied with the product.
b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Any damage of the product due to shipment.
d. Removal or installation of the product.
e. Causes external to the product, such as electric power uctuations or failure.
f. Use of supplies or parts not meeting ViewSonic’s specications.
g. Normal wear and tear.
h. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when
a static image is displayed on the product for an extended period of time.
4. Removal, installation, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer
Support (please refer to “Customer Support” page). You will need to provide your product’s
serial number.
2.
To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your
name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic
service center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact
ViewSonic.