Sunrise Medical Stroller Stroller User Manual


 
KID KART PARTS MANUAL
September 2006
A.R.T. Group
PAGE 0.1
POLICIES, PROCEDURES, AND WARRANTY
MANUAL OVERVIEW:
Your new “user-friendly” parts manual will help you
place orders for Kid Kart Xpress parts. Use this
manual as a tool to easily locate and order the correct
parts for your customers.
The parts manual is categorized by section referenc-
ing component types and accessories. Refer to the
table of contents to locate the section for the items
you need. For example,section 1 contains all compo-
nent parts related to the seating shell.
Each item is shown in an “exploded view” illustration.
Below each drawing is a legend that has an item
number, part number, product description, and
quantity used per assembly. Some parts may be
included in an assembly but may not be available for
purchase separately. Such parts will be included in the
drawing but will not be called out individually in the
legend below the drawing.
FREE FREIGHT:
Orders of $100.00 or more will be shipped free freight
via ground transportation.
Orders under $100.00 are subject to a $10.00 service
charge.
GENERAL RETURNED GOODS POLICY:
Advance authorization must be received from A.R.T.
Group customer service prior to returning merchan-
dise. All returns must be channeled through an autho-
rized A.R.T. Group supplier.
Your request for return authorization must be phoned
to 888-333-2572 x6670 and include:
Reason for return
Item number and quantity
Invoice number, original sales order
number, or original purchase order number
and date.
Serial number if applicable
Returned merchandise is subject to a 20% restocking
fee.
A.R.T. Group will accept new, non-modified merchan-
dise for return in its original packaging if returned with-
in 60 days of receipt. Obsolete and discontinued prod-
uct will not be accepted for return
. Specialized and/or
modified products can not be returned.
SHORTAGES AND SHIPPING DAMAGE:
Please inspect your order immediately. Claims for
shortages and shipping damage must be made within
10 days of receipt of merchandise. Damaged
merchandise should be retained in original carton and
reported to carrier. Claims after 10 days will not be
honored.
WARRANTY:
See individual product warranty inserts in owner’s
manual for warranty information by product line.
All claims and repairs should be processed through a
A.R.T. Group supplier. All returns and repairs require a
return merchandise authorization (RMA) number,
which is obtained by calling customer service at
888-333.2572 x6670. Warranty returns should be
shipped freight prepaid to the manufacturing facility or
certified repair facility specified by customer service. A
valid return merchandise authorization number should
be visible on the outside of the box for immediate
processing. Merchandise without a valid return
merchandise authorization number will be refused.
Warranty returns should be received within 30 days of
authorization.
WARRANTY LIMITATIONS
:
We do not warrant damage due to:
Neglect, misuse, or improper installation
or repair
Use of parts or changes not authorized
by A.R.T. Group
Exceeding the maximum weight limit
specified for product
The warranty is void if the original serial number is
removed or altered.
Except for express warranties made within product
warranty guides, all other warranties, including implied
warranties of merchantability and warranties of fitness
for a particular purpose are excluded. Remedied for
breach of express warranties are limited to repair or
replacement of the goods. In no event shall damages
for breach of any warranty include any consequential
damages or exceed the cost of non-conforming goods
sold.
A.R.T. Group reserves the right to change this policy
and any products herein without notification.