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Problem solving
If a fault occurs, first check the points listed below. If you are unable to
remedy a problem by following these hints, contact the helpline or consult
your dealer.
Under no circumstances should you try to repair the set yourself as this will
invalidate the guarantee.
Problem Possible cause Solution
DECT SYSTEM Parent Unit: unit is not turned on. Press the A button (23).
LINK light does Baby Unit: unit is not turned on. Press the A button (5)
not light Batteries are low. Replace/recharge batteries.
Power adapter is not plugged in or Plug in power adapter or replace batteries.
batteries are exhausted.
Rechargeable batteries not inserted Place rechargeable batteries.
into Parent Unit.
High pitched noise Units are too close to each other. Move Parent Unit away from Baby Unit.
Volume too high. Decrease the Parent Unit volume.
Parent Unit Battery life is at an end. Replace rechargeable batteries,
batteries do not using only NiMH rechargeable batteries.
charge Battery polarity misfitted. Fit battery in correct polarity position.
Poor contact between Unit and Clean Charger contact with soft dry cloth.
Charger.
No sound/ Cry of Volume on Parent Unit is set too low. Increase Parent Unit volume.
baby is not heard Sensitivity setting on Parent Unit too low. Adjust sensitivity level of Parent Unit.
Units are out of range. Move Parent Unit closer to Baby Unit.
Parent unit reacts Ambient sounds other than the baby, Move the Baby Unit closer to the baby
on other ambient trigger the transmission. and try lowering the sensitivity on the
sounds Parent Unit.
Battery check light Batteries are low or empty.
lights (Baby Unit) or Parent Unit: Recharge or replace batteries.
blinks (Parent Unit) Baby Unit: Replace or remove battery.
DECT SYSTEM Units too far away from each other. Decrease distance between units.
LINK light (flashing Batteries are low. Replace/recharge batteries.
red)/ System check Units cannot establish a connection, Try solving the problem by using the factory
alarm beeps on even when close to each other. initialisation mode. For this see chapter
Parent Unit ‘Factory Initialisation mode’.
No power to one of both units. Check A button (23) on Parent Unit
and A button (5) on Baby Unit.
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