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APPENDIX
APPENDIX
TROUBLESHOOTING
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The remote control
does not work
Power is suddenly
turned off
A
Check to see if there is any object between the TV and the remote control causing
an obstruction. Ensure you are pointing the remote control directly at the TV.
A
Ensure that the batteries are installed with correct polarity (+ to +, - to -).
A
Install new batteries.
A
Is the sleep timer set?
A
Check the power control settings. Has the Power supply been interrupted.
A
If the TV is switched on and there is no input signal, it will switch off automatical-
ly after 15 minutes.
No picture & No sound
No or poor colour
or poor picture
Poor reception on
some channels
Lines or streaks
in pictures
No picture
when connecting HDMI
Horizontal/vertical bars
or picture shaking
Picture appears slowly
after switching on
A
Check whether the TV is switched on.
A
Try another channel. The problem may be with the broadcast.
A
Is the power cord inserted correctly into the mains?
A
Check your antenna direction and/or location.
A
Test the mains outlet by plugging another TV into the same outlet.
A
This is normal, the image is muted during the TV startup process. Please contact
your service centre, if the picture has not appeared after five minutes.
A
Adjust Colour in menu option.
A
Allow a sufficient distance between the TV and the VCR.
A
Try another channel. The problem may be with the broadcast.
A
Are the video cables installed properly?
A
Activate any function to restore the brightness of the picture.
A
Check for local interference such as an electrical appliance or power tool.
A
Station or cable channel experiencing problems, tune to another station.
A
Station signal is weak, reposition the antenna to receive weaker stations.
A
Check for sources of possible interference.
A
Check antenna (Change the position of the antenna).
A
Check that your HDMI cable is version 1.3 or higher.
If the HDMI cables don’t support HDMI version 1.3, flickering or no screen display
can result. Please use the latest cables that support at least HDMI version 1.3.
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