9
Personal Record Card
Once in a while, we are less than perfect and one of our products reaches a customer with a
problem. In most cases, we can solve your problem with replacement parts. Please contact
us before you return one of our products to the store. Once a product is returned, it cannot
be resold. The materials and the energy used to make it are wasted.
Please fill in the information in the space provided and attach a copy of your purchase
receipt. You will need this information to obtain warranty service.
You can find the Model Number and Date of Manufacture on a sticker located on the rear
stroller leg, or sewn on the back of the seat.
Please direct any comments, questions or replacement part requests to:
Kolcraft
®
Enterprises, Inc. Consumer Service Department
10832 NC Highway 211East
Aberdeen, NC 28315
1-800-453-7673 in U.S. & Canada, 1-910-944-9345 outside U.S. & Canada
Eastern Standard Time, 8 am-6:45 pm Monday - Thursday, 8 am-3:30 pm Friday
fax: 910-944-3536
e-mail: customerservice@kolcraft.com
Model / Style Number: __________________________
Date of Manufacture:____________________________
Date of Purchase: _______________________________
Kolcraft
®
warrants this product to be free of defects in materials and workmanship, as
follows: For a period of ONE YEAR from the date of purchase, Kolcraft will repair or
replace, at its option, the defective product. If you have a problem or are not satisfied
with this product, please contact the Consumer Service Department at Kolcraft.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER. KOLCRAFT SHALL NOT BE LIABLE FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT TO THE EXTENT REQUIRED BY APPLI-
CABLE LAW. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PAR-
TICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE DURATION OF THIS WAR-
RANTY.
Some states do not allow the exclusion or limitation of warranties set forth above, so the
above exclusions may not apply to you. This warranty gives you specific legal rights, and
you may also have other rights which vary from state to state. We sincerely thank you for
your purchase of this Kolcraft product.
To obtain warranty service, please call Kolcraft’s Consumer Service Department at
1-800-453-7673 in U.S. and Canada, 1-910-944-9345 outside U.S. and Canada or contact
us via email at customerservice@kolcraft.com
If the product is returned to Kolcraft’s Consumer Service Department for repair or
replacement, it must be shipped prepaid and adequately insured.
For further information visit www.kolcraft.com
Recall WEBSITE
: HELP KEEP YOUR CHILD SAFE. Check www.recall.gov to see if any
products you use with your child or any of your child's toys have been recalled.
Limited Warranty
Turn to page 27 to see a list of
replacement parts