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PROBLEMS AND SOLUTIONS GUIDE
Q
Vehicle runs in low speed, but High speed lock-out not disconnected The vehicle was pre-set to run only in low speed.
does not run in high speed To allow the vehicle to run in low and high speed, you
must disconnect the High Speed Lock-Out. Follow the
Please Note: The vehicle is instructions on page 26 to remove the High Speed
designed to operate in low Lock-Out screw.
speed only in reverse
.
When the foot pedal is pressed Operation of vehicle in low speed It is possible that only one rear wheel may spin when both only
one rear wheel spins rear wheels are raised off the ground and the vehicle is in
low speed. This does not necessarily indicate a problem.
Check for proper operation of the drive system by raising
the rear wheels off the ground and pressing the foot pedal.
If only one rear wheel spins, carefully press your hand on
the spinning wheel to slow it down. The other rear wheel
should begin to spin. If the other rear wheel does not begin
to spin, there may be a problem with the vehicle. Contact
your local Power Wheels
®
authorized service center for
diagnosis and repair.
PROBLEM POSSIBLE CAUSE SOLUTION
FM Radio does not function Power is off Power automatically turns off after about one hour of non-use.
Press the power button to turn it back on.
Batteries are weak or dead Replace all four batteries with four, new "C" (LR14)
alkaline batteries.
FM Radio station Poor reception You may find better reception of a particular station in a
changes automatically different location.
Power was turned off and the radio Use the scan button to reset to your favorite station.
reset back to the first station
Sometimes the vehicle doesn’t Loose wire or connector Check all wires around the motors and all connectors to
run, but other times it does make sure they are tight.
Motor or electrical switch damage Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
When the foot pedal is pressed, Loose wire or connector Check all wires around the motors and all connectors
the vehicle won’t run without to make sure they are tight.
a push
“Dead Spot” on motor Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
Battery’s thermal fuse constantly Damaged battery Contact your local Power Wheels
®
authorized service
"trips", but the vehicle is not center for diagnosis and repair.
overloaded nor the driving
conditions too severe Child is switching between Teach your child to stop the vehicle before switching
FORWARD and REVERSE direction.
without stopping
Loud clacking or grinding Broken gears Contact your local Power Wheels
®
authorized service
noise from a motor-gearbox center for diagnosis and repair.
Charger gets warm during use It is normal for some chargers to get No action required.
warm during use and is not reason
for concern. Some chargers do not If your charger does not get warm during
get warm during use. use, it does not mean that it is not working properly.
Battery makes a sizzling or It is normal for some batteries to No action required.
gurgling noise when charging make noise and swell slightly while
charging and is not reason for concern. If your battery does not make noise or swell slightly
during charging, it does not mean that it is
not accepting the charge.
If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest authorized service center.
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