Filter
Top Products
Problems and Solutions Guide
IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions Guide
below. If you still experience a problem, please contact Power Wheels
®
Consumer Relations, toll-free at
1-800-348-0751 between 8 AM and 6 PM (EST) Monday through Friday. Or, contact your local Power Wheels
®
authorized service center. For the location nearest you, please refer to the Authorized Service Center list
beginning on page 32.
N
Problem Possible Cause Solution
Vehicle does not run Undercharged battery Charge the battery. A new battery should have been
charged for at least 18 hours before using the vehicle for the
first time. After first-time use, recharge the battery for at least
14 hours after each use. Never charge the battery
longer than 30 hours.
Check all connectors. Make sure the charger connector is
plugged into the battery, and that the charger is plugged into
the wall.
Make sure power flow to the wall outlet is “ON”.
Charger is not working There is no sure way to tell if your charger is working unless
you have a volt meter. If you suspect there is a problem with
your charger, contact your local Power Wheels
®
authorized
service center. They can test your charger for you.
Wrong type or improperly installed fuse Make sure that the battery has a properly installed
Power Wheels
®
25 amp fuse before charging. Do not
substitute parts.
Blown fuse Make sure that the fuse in the battery is in good
condition. Replace a blown fuse with a Power Wheels
®
25 amp fuse. Do not substitute parts.
29