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Trouble Shooting
Stroller pulls to one side:
The jogging stroller is unusual in that it has no swiveling front wheels. Therefore, the stroller may at times
feel like it is pulling to one side. This problem can have two different causes, either individually or in
combination. Please perform the following steps in their numbered order.
1. The stroller is sensitive to the air pressure in the tires. If the rear tires do not have equal pressure, the
stroller will feel like it is pulling to the side with the tire with the lower tire pressure. Check that the rear
tires have the same pressure. Add air pressure to a maximum of 25 pounds using a bicycle style hand
air pump.
2. The alignment of the front wheel of the stroller can also cause the stroller to pull to one side. The stroller
is designed so that the front wheel can be adjusted to correct for any alignment problem. Page 2 of the
instructions shows an expanded view of the front fork assembly. As you will see, the holding plate has
a flange that fits into the slot on the fork when the wheel is installed. This flange provides a safety lock
mechanism for the front wheel so that it will not accidentally detach should the quick release nut become
loose. The slot on the fork is larger than the flange on the holding plate to allow the alignment of the
front wheel to be adjusted. To align the front wheel, first loosen the wheel via the quick release handle
as in step 4 of the instructions. Grab the front wheel directly in front of the stroller and push the wheel in
the opposite direction of the pulling problem. You will notice that the holding plate will move within the
slot on the fork. Move the wheel to the side a small amount. Retighten the quick release handle. Give the
empty stroller a push across an empty smooth surface (let go of the handle) and note if the stroller now
runs straight. Re-adjust the holding plate a small amount at a time until the stroller runs straight. Please
note that a very minute movement of the holding plate will affect the tracking of the stroller. Once you
have aligned the front wheel, you can mark the holding plate position with a marking pen if you detach
the front wheel on a regular basis. Please note that the hole in the fork is designed to allow the stroller
to be adjusted to pull to the right, go straight, or pull to the left. If you continue to have difficulty with
tracking, please call our customer service department at (800) 328-7363 for assistance.
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Flat tire:
The jogging stroller features bicycle tires to allow for extended wear and ease of pushing. Just like a bicycle
tire, the jogging stroller can suffer from flat tires. If you have a flat tire, you can use a standard bicycle tire
repair kit to repair the tire or you can take the tire to a bicycle shop for repair. If you experience numerous flat
tires, you may want to purchase thorn proof inner tubes for the jogging stroller. These can be purchased at bi-
cycle stores or at many national retail stores. The correct size to purchase is shown on the sidewall of the tire.