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PROBLEMS WITH YOUR UNIT
You can solve many common unit problems easily, saving you the cost of a possible service call. Try
the suggestions below to see if you can solve the problem before calling the servicer.
TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE CAUSE
Unit does not operate.
Not plugged in.
The circuit breaker tripped or a blown fuse.
The unit temperature control is set at “OFF”
position.
Turns on and off frequently. The room temperature is hotter than normal.
A large amount of food has been added to the
unit.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The unit does not have the correct clearances.
Vibrations. Check to assure that the unit is level.
The unit seems to make too much noise.
The rattling noise may come from the flow of the
refrigerant, which is normal.
As each cycle ends, you may hear gurgling
sounds caused by the flow of refrigerant in your
unit.
Contraction and expansion of the inside walls
may cause popping and crackling noises.
The unit is not level.
The door will not close properly.
The unit is not level.
The door was reversed and not properly installed.
The gasket is dirty.
The shelves, bins, or baskets are out of position.
SERVICE FOR YOUR UNIT
We are proud of our customer service organization and the network of professional service
technicians that provide service on your Avanti refrigerators. With the purchase of your Avanti unit,
you can be confident that if you ever need additional information or assistance, the Avanti Products
Customer Service team will be here for you. Just call us toll-free.
AVANTI PRODUCTS CUSTOMER SERVICES
Product Information
800-323-5029
Whatever your questions are about our products,
help is available.
Part Orders
800-220-5570
You may order parts and accessories that will be
delivered directly to your home, by personal
check, money order, Master Card, or Visa.
In-Home Repair Service
800-220-5570
An Avanti Products authorized service center will
provide expert repair service, scheduled at a time
that is convenient for you. Our trained servicers
know your refrigerator inside and out.